The Secured Trading Service on SourceVietnam.com is designed to protect buyers by safeguarding payments until you confirm receipt and satisfaction with your order. Here's how it works:
Secure payments
Your payment is held securely by SourceVietnam.com until you confirm that you've received your order and are satisfied with it.
Quality assurance
We work with suppliers to ensure that the products you receive meet the agreed-upon quality standards.
Dedicated support
Our customer support team is available to assist you with any questions or issues that may arise during the secured trading process.
Refund options
If there's a problem with your order, such as receiving incorrect or damaged goods, you have the option to request a refund.
Place your order
Make a payment
Supplier ships the order
Confirm & release payment
Request refund (if necessary)
Trustworthy transactions
Payments are held securely until buyer approval.
Comprehensive support
24/7 customer service for any issues.
Fair refund policy
Easy and transparent refund process for valid claims.
Verified suppliers
Work only with rigorously vetted Vietnamese suppliers.
Efficient shipping
Fast and reliable logistics.